What to Expect from a New Managed IT Services Provider

The decision to bring on a new Managed IT Service Provider (MSP) does not happen overnight. It is a process that requires an amount of research and planning up front from both the customer and the provider. The initial stage of planning for managed services is critical. The forethought of customers’ IT needs will result in a safer and more efficient working environment.

Start With a Free Assessment

Each business is unique, and with that, each business will have different IT needs. Never sign up for Managed Services from a provider that doesn’t start with an assessment to evaluate your current setup as well as future goals.

Imagineering, a local managed IT services provider in Eau Claire, Wisconsin, always starts with a free assessment. During this two-hour, on-site visit, you will receive an evaluation of your current equipment and software. Our consultants will evaluate what your business needs immediately in order to be secure and efficient, as well as a list of “nice-to-haves” that you may implement at your choosing.

From there, you will have time to evaluate which Managed IT Services your company would like to implement, and on which machines. Some services are more involved and take time to implement others, like automatic updates, can be put in place immediately for only a few dollars per machine per month.

Ongoing Proactive Monitoring From Solutions That Fit

No matter which services are deemed necessary for your company — i.e. remote monitoring, data backup and recovery, hosted solutions, security, or new workstations — we ensure that the solutions are tailored to the needs and mission of our customers.

Managed IT Services

 

After implementation, you will receive monthly reports that detail which software patches were applied to your devices, the dates and changes made in your environment, as well as the performance of certain items, like when your internet was slow or down, or which were your most visited websites. You will receive these reports from your primary Imagineering consultant, so that each time you receive your monthly report or call with questions, you will connect with the same person.

Taking the Next Step Toward Managed IT Services

Imagineering can provide all of these services for you or work alongside your internal IT team to complete time-consuming, day-to-day tasks for only a few dollars per machine per month. This gives you more time and opportunity to focus on strategic planning to grow your company. Businesses of all sizes are learning that outsourcing IT helps gain an edge on competitors and enables them to operate more safely and efficiently.

To find out if Managed IT Services are right for your company, take our free survey »